Privacy Policy

Sistemova Global LLC ("We", "Us", "Our") is committed to protecting the confidentiality of your proprietary engineering data. This Privacy Policy explains how we collect, use, and safeguard your information when you submit architectural files for analysis via our website or secure transmission protocols.

As a company headquartered in Wyoming, USA, we adhere to strict data protection standards tailored for the global construction and engineering industry.

2. Information We Collect

We collect two distinct categories of data:

• 2.1. Personal Information: Data that identifies you, such as Name, Email, Job Title, and Company Name, provided voluntarily during project intake.
• 2.2. Technical Project Data (Intellectual Property): Architectural drawings (DWG), BIM Models (RVT, IFC), Energy Models, and Spreadsheets uploaded for simulation. While not "Personal Data," we treat this as Confidential Intellectual Property.

3. How We Use Your Data

Your data is processed solely for the purpose of engineering analysis and service delivery:

• Engineering Simulation: We process your BIM/DWG files to run physics-based simulations (Energy, CFD, Carbon) and generate technical reports.
• Proposal Generation: We analyze project scale and complexity to calculate accurate fee structures.
• Communication: We use your contact details to deliver PDF reports, invoices, and technical queries.

4. Third-Party Processors & Cloud Infrastructure

To provide high-performance computing (HPC) simulations, we utilize enterprise-grade infrastructure. By using our services, you acknowledge that your data may be processed by:

• Cloud Storage Providers: (e.g., AWS, Google Cloud) for secure file transfer and encrypted storage.
• Simulation Engines: Proprietary or open-source calculation nodes hosted on secure servers to perform computationally intensive tasks.
• Payment Gateways: Secure third-party processors (e.g., Stripe, Wise) for invoicing. We do not store credit card details.

5. International Data Transfer

Sistemova Global LLC is based in the United States. If you are accessing our services from outside the US (e.g., EU, UK, Turkey), you explicitly consent to the transfer of your data to servers located in the United States for processing. We implement strict internal security protocols to ensure data safety regardless of location.

6. Data Retention & Deletion

• Project Archives: We retain Project Files for a period of 3 years after project completion to allow for future revisions or comparative analysis.
• Right to Delete: You have the right to request the permanent deletion of your Personal Information or Project Files from our active servers at any time. We will comply within 30 days, except where retention is required by law (e.g., tax records).

7. Contact Information

For privacy-related inquiries or to request data deletion, please contact our Data Protection Officer at:

Sistemova Global LLC
Sheridan, Wyoming, USA
Email: legal@sistemova.com